1. Acceptance of Terms
By using this website, booking an appointment, purchasing products, or enrolling in any membership offered by Strandeahair, you confirm that you have read, understood, and agree to these Terms & Conditions.

2. Services
Strandeahair provides professional hair extension services, including consultations, nano ring and tape hair extensions, maintenance appointments, aftercare advice, and the sale of premium hair extensions and related products.
All services are subject to availability and professional assessment.

3. Bookings & Appointments
Appointments must be booked in advance through our website or by contacting us directly.
Please arrive on time for your appointment. Late arrivals may result in a shortened appointment or the need to reschedule.

4. Cancellations & Rescheduling
We kindly request at least 48 hours’ notice for any appointment cancellations or changes.
Appointments cancelled with insufficient notice or missed without prior notification may be subject to a cancellation fee or loss of the appointment booking.

5. Payments
Payment for services and products must be made using the payment methods available on our website or in the salon.
Membership payments, where applicable, are processed through secure recurring payment methods.
Prices are subject to change without prior notice.

6. Hair Extensions
Professional consultation is recommended before installation.
The lifespan and appearance of hair extensions depend on:

• Correct installation

• Following aftercare instructions

• Regular maintenance appointments

• Proper home care

Results may vary depending on individual hair type and maintenance routine.

7. Membership
Where applicable, membership plans are subject to their own Membership Terms & Conditions.
Membership benefits apply only to the services outlined within the selected plan and do not include additional services unless expressly stated.

8. Products
We aim to provide accurate descriptions of all products sold through our website.
Product images are for illustration purposes only, and slight variations may occur.

9. Returns & Refunds
For hygiene reasons, opened or used hair extensions and hair care products cannot be returned unless they are faulty or incorrect.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
Refunds will be processed in accordance with applicable consumer protection laws.

10. Client Responsibility
Clients are responsible for:

• Providing accurate consultation information

• Following recommended aftercare advice

• Attending scheduled maintenance appointments

• Using suitable products for hair extensions

Failure to follow aftercare guidance may affect the longevity and appearance of your extensions.

11. Limitation of Liability
Strandeahair shall not be held responsible for damage or issues resulting from:

• Failure to follow aftercare instructions

• Self-removal of extensions

• Third-party alterations or maintenance

• Use of unsuitable hair products

• Missed maintenance appointments

• Pre-existing hair or scalp conditions

12. Intellectual Property
All website content, including text, images, graphics, logos, and branding, is the property of Strandeahair and may not be copied, reproduced, or distributed without prior written permission.

13. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

14. Website Use
You agree not to misuse this website, interfere with its operation, or use it for any unlawful purpose.
We reserve the right to suspend or terminate access if these terms are violated.

15. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will become effective immediately upon publication on this website.

16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.